UA Offers Unique Remote Support Solution

posted on 18th January 2021 by Eddie Saunders
UA Offers Unique Remote Support Solution

Universal Avionics (UA) announces the successful on-wing update of an InSight Display System’s core software via remote connection to an aircraft located 6,000 miles away in Buenos Aires, Argentina. 

Working with Authorized Dealer, Redimec S.R.L., UA successfully updated the Hawker 800XP’s three InSight EFI-1040 Displays, dual Touch EFIS Control Display Units (ECDU), and dual Alphanumeric Keyboards (ANK) from its Tucson, Arizona, location. The aircraft was updated by making a remote connection to a Redimec laptop, which was connected to the maintenance port of a Data Concentrator Unit (DCU) II mounted on the aircraft.