Textron Aviation is celebrating the 10th anniversary of its Zurich and Düsseldorf Service Centers joining its global customer support network. Employees marked the milestone anniversary with celebrations at each location earlier this month. Beechcraft, Cessna and Hawker customers receive fac...

Bombardier Aviation has announced the extension of its worldwide customer support offerings through enhanced structural repair capabilities for its worldwide fleet of business jets. Bombardier’s structural repair offerings are a collaborative effort with The Mobile Repair Team, a company ...

Dassault Aviation has announced its acquisition of ExecuJet’s maintenance, repair and overhaul (MRO) business at Subang Airport, reinforcing its support capability in Southeast Asia. ExecuJet Malaysia is part of ExecuJet’s global MRO network, which Dassault agreed to purchase earlier this yea...

Gulfstream Aerospace is planning to host a comprehensive schedule of customer support events this year (2019), including two Customer Advisory Board (CAB) meetings, a Virtual Operators Conference, a flight operations forum and 10 operators forums. The schedule takes place in Zurich with a flight op...

Dassault Aviation has appointed Jean Kayanakis for the company’s new position as senior vice president for Worldwide Falcon Customer Service & Service Center Network. The new role includes being responsible for Dassault’s service center network organizations, customer service activities, an...

Gulfstream Aerospace Corp. today highlighted its continued emphasis on the customer-focused service experience by renaming Product Support, its maintenance and support organization, Customer Support. “This shift underscores the tremendous degree to which we prioritize and value our customers,â€...