Satcom Direct (SD), the business aviation solutions provider, has signed a deal making it the sole connectivity supplier for Avcon Jet, the Austria-headquartered aircraft management and charter operator. SD is now exclusively supplying all connectivity tools for the company, including voice and data services, flight deck communications and cybersecurity solutions.
Avcon Jet manages a growing mixed fleet, consisting of more than 70 aircraft, from offices based at twelve major international business aviation hubs. The versatile and comprehensive solutions provided by SD software, hardware, and infrastructure services delivered through the SD Xperience portfolio, support Avcon Jet’s diverse needs and influenced the selection process. SD will also support an integrated, customized hardware upgrade roadmap to ensure that each aircraft is equipped with the appropriate connectivity tools, making for more efficient planning and budgeting. Integration of third-party trip planning, and other operational software, into the open architecture of the SD Pro® platform, adds further value to Avcon Jet operations.
Real-time assistance and troubleshooting is provided by the global SD support team, 24/7/365 in a variety of languages. The resiliency of the SD product offerings, combined with the rapid response times and truly global footprint of technical experts, positioned SD as the exclusive provider.
“As one of Europe’s major business aviation companies offering a wide range of services it is imperative that our provider can supply all our aircraft with the right connectivity services, seamlessly and securely. As technology moves so rapidly, we also needed to know we have immediate access to the necessary support and assistance for those services. The additional focus on cybersecurity and ability to customize services made SD the obvious choice for our needs,” said Maximillian Maruna, Chief Operating Officer for Avcon Jet.
“Providing customized solutions that adapt to a growing and changing fleet delivers tangible value to operators. As the exclusive connectivity services supplier to Avcon Jet we can better serve their needs, whether it be providing hardware and software connectivity packages, upgrading cabin systems, enhancing cybersecurity, or simply providing assistance through our customer support team. The ability to synchronize the flight operations of each aircraft will reduce workload and make life easier for Avcon Jet, its customers and crews,” added Michael Skou Christensen, SD VP International.