Dassault Aviation’s 2019 Falcon Maintenance and Operations (M&O) Seminars will be taking place on April 9 in Denver, Colorado, as well as from April 10 to April 11 in Paris, France.
The seminars will also travel to eight cities across North and South America, Europe and Asia and will come to an end in Mahwah, New Jersey, on May 21. The 2019 M&O series will provide in-depth information on Dassault’s latest products and services, including new performance software and app solutions.
Jean Kayanakis, senior vice president of worldwide customer service and service center network, said: “These seminars provide crucial feedback that allows us to continuously improve the Falcon customer experience. They provide a unique opportunity for Falcon operators to meet face to face and exchange ideas and information with representatives from our company, our partners and our suppliers.”
Dassault welcomed more than 1,800 attendees to the 2018 M&O seminar series. Falcon customers and operators had the opportunity to hear from company and partner specialists, explore a wide range of technical and flight ops topics and interact with top aviation industry vendors.
Among the topics on the agenda this year will be FalconConnect, a new in-flight connectivity service, and FalconEye 100 ft EFVS capability.
Participants will hear about steps taken to expand Dassault Aviation’s global service center network, particularly in the Middle East, Africa and the Asia Pacific region.
Model-specific and general technical sessions are interactive, covering topics ranging from troubleshooting to reliability improvements and STC updates. Dedicated pilot sessions, led by the Falcon Pilot Support Team, keep flight crews abreast of the latest developments in flight operations.
In addition, the company regularly solicits feedback from its Operator Advisory Board and surveys operators around the world for suggestions on topics they would like to see addressed during the next round of seminars.