The NBAA has released a statement on the passing of longtime team member, Cheri Rudd, who recently passed away.
It reads: “On behalf of the National Business Aviation Association (NBAA), President and CEO Ed Bolen today expressed the profound sadness of the staff and membership over the sudden loss of Cheri Rudd, NBAA’s longtime manager for office coordination, who passed away unexpectedly earlier this week.
“We at NBAA are heartbroken to have lost our friend and colleague, Cheri Rudd,” said Bolen. “Cheri was an extraordinary human being and a true professional.
For as long as I can remember, Cheri has been the voice of NBAA, and the first point of contact for many association members.
She greeted everyone – either on the phone or in person – with a warmth, grace and level of expertise that was both reassuring and welcoming.”
Rudd joined NBAA as a receptionist in 1990 after serving in similar positions with several Washington, DC firms. She quickly became known by everyone associated with NBAA as a reliable resource who possessed superior customer-service skills.
If she did not know the answer to someone’s question, she knew where to get it.
Rudd was one of the first NBAA employees inducted into the association’s Order of the Orange Crate, which recognizes staff members who make NBAA a great organization.
NBAA extended its sympathies to Rudd’s surviving family members, including her daughter, Melanie, and grandchildren. Plans for a memorial service have not yet been finalized.”