Flight Consulting Group, a Latvian business aviation holding company, unveiled the ATOM’s new customer portal at EBACE 2018. Business aviation customers will leverage instant and easy access to all necessary information in a real time mode.
The ATOM is a tailor-made online system that integrates ERP, CRM, flight management and business analytics. The technology solution has got a good track record within Flight Consulting Group and the holding’s customers – airlines and owners of business jets – that are using the system on a daily basis.
“Business aviation companies spend a lot of time on phone calls searching for information, clarifying details and managing orders.
The ATOM’s new customer portal brings order management process to a single platform that helps to reduce time on many operations and allow a customer and suppliers always be on the same page. The portal is designed to become a helpful assistant to Flight Consulting Group and our clients.
We are glad our product got high interest at EBACE”, said Sergey Starkov, managing director, Flight Consulting Group.
Along with placing orders for business aviation flights directly from the ATOM system, the new customer portal provides instant access to:
- Flight preparation status, including the status of obtaining all permits, confirmation of ground handling at airports along the route;
- Detailed information on the upcoming flight, including the lists of passengers and contacts of crew members, the names of airport terminals, contacts of supervisors, hotels, transfer drivers and other suppliers;
- The flight status;
- History of orders;
- Advanced statistics for each aircraft (most frequent routes, flight hours, crew statistics), access to the database of more than 15,000 airports.
The platform is designed to increase the efficiency of all parties providing instant access to any necessary information within few clicks.
The ЕВАСЕ attendees highlighted the current timeline for all business jets and online monitoring of a flight status which allows customers to keep abreast and make timely adjustments from any place and any device as the user-friendly interface is adjusted for desktop, smartphones and tablets.
NOTAMs and meteorological information can also be received online via the ATOM customer portal. Other useful functions including mutual settlements for all Flight Consulting Group’s services and automated pricing for the scheduled flights will be implemented soon.
The ATOM was developed by Flight Consulting Group in cooperation with experts in the field of efficient business IT solutions. It incorporates more than 18 years of company’s experience in the area of business aviation, its own technologies and know-how.
The product functionality is constantly expanding and improving in order to meet the needs of Flight Consulting Group’s divisions, the customers and business aviation market trends.