“People who have never owned an aircraft before are going straight into a Falcon 900B, which is unprecedented. COVID has impacted their decisions to buy aircraft because they want to avoid commercial flights for themselves or their employees. They see the benefit of engine maintenance plans to protect and maintain the value of the asset, and they are enrolling with us,” said Sean Lynch, EAP program coordinator.
EAP’s hourly engine maintenance program provides operators of older aircraft with dispatch reliability, increased residual value, enhanced customer service and meaningful cost savings, while using the same high-quality engine MRO shops and technicians as the other programs. EAP covers scheduled and unscheduled maintenance, LRUs, R&Rs, shipping, rentals, trend monitoring, catastrophic coverage and more.
“We’re delighted to have more clients and more engine models to focus on,” added Lynch. “But in a recent survey, our clients told us our personalized customer service was what they liked best about EAP. We like that best of all.”
EAP demonstrated its loyalty to its clients when, in response to the COVID-19 crisis, EAP chose to waive its 75-hour yearly minimum for 2020 if operators fly 150 hours by the end of 2021. If operators can’t reach 75 hours of flight time this year, they can roll the deficit into 2021 without penalty as long as they reach 150 hours of total flight time over the 2020 and 2021 calendar years.
“Our hearts go out to anyone who has been impacted by the virus, either directly or indirectly. Business is in flux, and we want to do our part to help things return to normal,” said Lynch.