Duncan Aviation has recently issued a promise to all AOG customers.
- Within 30 minutes, you will hear from a Duncan Aviation RRT (Rapid Response Team) member by phone to acknowledge your AOG request
- Within one hour, we will follow up with labor availability and logistic planning
- Within 24 Hours, we will be onsite at your location, pending agreements and approvals
- We promise to do what it takes to get you returned-to-service as quickly as possible
This promise is backed by more than 175 Duncan Aviation airframe, engine, and avionics technicians strategically located across the United States, equipped and ready to respond with the right team closest to the aircraft’s location.