Bombardier will expand its Singapore service centre from 100,000 square feet to approximately 430,000 square feet by 2020, making it the largest OEM-owned business aviation maintenance facility in Asia.
The major investment, supporting more than 2,000 visits annually, will enhance its global customer service experience with the addition of a paint facility and parts depot, as well as expanding its full-service interior finishing shop.
Jean-Christophe Gallagher, vice president and general manager of customer experience at Bombardier, said: “Customers will enjoy access to the complete range of OEM customer service and support right on their doorstep 24/7, 365 days a year. This expansion is another key building block in our drive to enhance the accessibility of our OEM expertise for customers worldwide and to solidify our position as a leader in aftermarket services in the Asia-Pacific region, a pivotal growing part of our global network.”
The Singapore service centre expansion, located at Seletar Aerospace Park, will include key support functions such as training, sales and customer support and an expanded portfolio of component, repair and overhaul (CR&O) services. It will also offer heavy structural and composite repair capabilities, in addition to a 10,000 square feet integrated parts depot.
Jim Carr, minister of international trade diversification, said: “This expansion is another testament to the robust ties that bind our two countries together. This important Canadian investment in Singapore is a platform that will create new opportunities for Canadian business in the region, and further diversify Canada’s export markets.”
The ground-breaking of the expansion took place on February 27 2019, and the facility will be operational in 2020, with additional hangars expected to be fully operational in the second half of 2020.
Tan Kong Hwee, executive director of capital goods, for Singapore Economic Development Board, said Bombardier’s decision to establish a full suite of aftermarket capabilities at its Singapore service centre will add to the vibrancy of activities at Seletar Aerospace Park.
Bombardier Business Aircraft currently has an extensive footprint in the Asia-Pacific region, with more than 320 aircraft of its industry-wide fleet of 1,025 aircraft operating there.
Photo by Bombardier Business Aircraft