“We are thrilled to have Stuart join our team,” said Jean-Christophe Gallagher, Executive Vice President, Services and Support, and Corporate Strategy, Bombardier. “Stuart will continue the important task of further growing business at the new Berlin Service Centre in addition to providing an unsurpassed customer experience. The newly integrated service centre will allow Bombardier to further expand its worldwide customer support footprint in Europe, and we look forward to offering our customers the outstanding expertise and support only the OEM can provide.”
The team at the Berlin Service Centre has a long history of providing Bombardier’s business aircraft customers with a wide array of MRO services, all carried out with a high commitment to excellence. The addition of this facility to Bombardier’s network of wholly owned service centres is a critical piece in the extensive expansion of the company’s customer service network worldwide.
This new leadership appointment is the latest in a series of announcements highlighting enhancements to Bombardier’s worldwide customer service network. Recent announcements include the expansion of Bombardier’s service centre network in Berlin, Miami, Biggin Hill, Singapore and the recently announced new service centre to be built in Melbourne, Australia; new Line Maintenance Stations at strategic locations in the U.S. and Europe; as well as new products and services for customers, including the next steps in Bombardier’s digital transformation.