“Bombardier shares our high standards for service, so the collaboration is a natural fit,” said Mr. Mardini.
This highly anticipated step brings the Bombardier Singapore Service Centre into the worldwide Jetex private terminal and ground handling network, with access to the company’s international flight planning and trip support services. This collaboration leverages Jetex’s award-winning service and ground handling systems with Bombardier’s strong local and regional presence in Singapore.
Bombardier’s ground handling staff will benefit from the state-of-the-art Jetex Global Trip Manager platform, allowing Bombardier to provide seamless aircraft services, security and baggage control, as well as real-time billing. Operators and passengers will enjoy a top-quality, consistent and reliable experience as they travel between Jetex private terminals worldwide.
“Both Bombardier and Jetex have a long heritage and many years of private aviation expertise. Leveraging the strengths of both companies, we look forward to offering the finest facilities and delivering more value to our customers in Singapore and in the wider Asia-Pacific region,” concluded Mr. Mardini.
Bombardier announced a major expansion of its Singapore Service Centre at Seletar Aerospace Park in February of 2019, part of a drive to enhance and grow its worldwide customer service network.
photo: Basile Morin