Washington-based AviationManuals, the world’s leading provider of digital manual development services and Safety Management System (SMS) software for business aviation, reported strong demand in the first half of 2020. The demand was the result of flight departments taking advantage of reduced flight schedules due to the COVID-19 pandemic to improve their operations by implementing SMS software and improving or developing operations manuals.
“We have had surprisingly robust demand in 2020, especially considering the negative effects the pandemic has had on business aviation activity overall,” said AviationManuals CEO Mark Baier. “Operators showed a lot of initiative and foresight using the additional time they had available to review and improve the way they operate,” he added.
As the pandemic continues to spread, operators are recognizing the need for better support tools to help manage the new and unique impacts of COVID-19. Several AviationManuals’ product categories including Health Travel Preparedness, Organizational Changes and Metrics Reporting have all seen increases in demand over recent months.
“Our advisors have been remarkably busy helping flight departments and FBOs, particularly with ARC SMS software and emergency response plans. Many operators also took the time to develop and update their flight operations and maintenance manuals,” Baier added.
Compared to 2019, the first half of 2020 saw considerably increased business requirements for digital flight department tools as companies continue to seek to improve the way they operate. The first half expansion followed exceptionally strong growth last year as companies continued to improve the way they operate.