issue 36

Our cover story features Marco Conti and David Colindres on prioritising customer service and the Republic of San Marino. The High Net Worth interview from Margie Goldsmith focusses on Barbara Barrett, the former US ambassador to Finland and accidental astronaut.

We also have a fully packed selection of interviews and features with some of the industry's movers and shakers.

We hope you enjoy the issue.


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Featured in this issue

  • Registering success

     EVA talks to Marco Conti, Director General of the state’s Civil Aviation Authority (CAA) and David Colindres, President of San Marino Aircraft Registry (SMAR) San Marino, or more officially, ...

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  • Barbara Barrett: the accidental astronaut

     Margie Goldsmith talks to Barbara Barrett, a trained astronaut and advisor to five american presidents on trade and defence policy Barbara Barrett, former US Ambassador to Finland, is a trained a...

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  • Insuring a smooth flight

     Anthony Harrington talks to Neil Book, President and CEO, Jet Support Services Inc, (JSSI) Turbojet engines, taken as a whole, are incredibly reliable pieces of machinery, as well as being an am...

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  • Room at the top

     Zetta Jet Founder and Managing Director Geoffery Cassidy talks with Anthony Harrington Zetta Jet’s stated mission is to transform the ultra-premium end of the luxury charter market by delive...

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  • The importance of listening

     Jean-Christophe Gallagher talks to Anthony Harrington about his new role heading up Bombardier’s client services With new business jet sales likely to be at best flat over the next year or so,...

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  • Crafting beauty

     F/LIST CEO Katharina List-Nagl talks about the origins, present and future direction of the VViP completions specialist Q: Can you tell us a bit about how F/LIST got started? A: The company ...

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  • The art of glass

    Frans van Hapert, Ceo and President of Air-Craftglass on his unique solution to preventing glass breakages on VViP aircraf One of the perennial problems with glassware on business jets is that gl...

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  • Keeping the fuel flowing

    Anthony Banome, Director of Fuel Sales at Meridian, on the challenges and delights of keeping customers topped up To many US FBOs, even with the degree of unbundling of services that is now becomin...

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  • Flight planning in the palm of your hand

     EVA talks to Jay Ammar Husary, Executive VP of UAS International Trip Support UAS International Trip Support has continental headquarters in Houston, Johannesburg, Hong Kong and Dubai, with regi...

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  • Time to get your adrenaline rush

     New upset prevention and recovery training (UPRT) regulations don’t start in the US until 2019, but they’re already in effect for EASA commercial business aircraft operators. Rick Adams looks a...

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  • Booking ahead

     Andy hudson, Ceo of down-route talks about the company’s room and expenses booking system, going free to operator A few years ago, Andy Hudson, who was then CEO of charter broker company, Pri...

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  • Future gazing: not all doom and gloom

      EVA talks to Jetcraft President Chad Anderson about the company’s latest 10-year forecast Jetcraft’s second 10-year market outlook, going out to 2025, could be fairly summed up in two words, ...

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  • Jewelling up the aircraft

    Anthony Harrington talks to Lilou ‘Water Jewels’ founder and designer Brenda Lois, about her astonishing transformation of even the most sumptuous bathroom on a business jet Q: When I first hear...

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  • Aviation in a connected world

     EVA talks to Aiham Bader, Founder and CEO of Click Aviation Network Q: What was the inspiration for founding Click? A: Today, everything is connected. You have a GPS satellite that talks to y...

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  • Building on a good thing

    Satcom Direct’s Michael Christensen, Director, Middle East, talks to EVA about the company’s range of new services When you can offer high-speed connectivity between business aircraft and the ...

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